AFC Wimbledon is a professional football club based in Wimbledon, London, with an astonishing history, having been reformed in 2002 to continue 135 years of Wimbledon sporting representation.
In 2020 the club returned home to Plough Lane, Wimbledon - to the brand-new Cherry Red Records Stadium - a purpose-built long-awaited modern stadium with 9,000 capacity and excellent corporate and event facilities, funded by the dedicated contributions of its fans.
The original Wimbledon FC played just yards away for 70 years and achieved worldwide fame by going from non-league to the Premiership, and beating Liverpool in the 1988 FA Cup Final.
Owned by its fans through membership of The Dons Trust, AFC Wimbledon exemplifies community spirit and fan engagement - with award-winning community schemes and charitable endeavours alongside its sporting achievements.
Our men's team play in League One, our women’s team also play in the third tier, and our Academy consistently develops young players who go on to become professionals in our first team or elsewhere, with our youth teams regularly beating those of Premier League and Championship sides.
AFC Wimbledon are looking to recruit a Ticketing Assistant, on a casual basis, to join our ticketing team on matchdays. This role is essential in ensuring excellent supporter experience, providing efficient service, and upholding the club’s commitment to outstanding customer care.
KEY RESPONSIBILITIES:
- Greet and assist supporters in a friendly, professional manner.
- Answer ticketing queries and provide clear guidance on ticket options and processes.
- Sell tickets to home and away supporters, ensuring accurate transactions.
- Provide excellent customer service before, during, and after matchdays.
- Follow all ticketing team operating procedures and uphold service standards.
- Maintain a clean, organised, and welcoming ticket office environment.
- Support the wider ticketing team with additional matchday tasks as required.