Head of Operations role will be to;
- To coordinate logistical aspects of the Academy, ensuring all player and staff documentation is up to date. Ensure databases are current, liaise with the EFL/Premier League, Football Association and County FA.
- Liaise with PGAAC to be the Club nominated Coordinator
- To ensure that all PGAAC requirements are met
- Ensure all U9-U18 trialist/player paperwork is completed & assign players to systems.
- Track PRS cards and any lost or damaged to charge parents
- Arrange pre/mid/end-of-trial meetings, track trial dates, send reminders to Head of Recruitment and ensure all players are eligible for fixtures
- Obtain International Clearance for foreign nationals and ensure you are up to date with current protocols for players of different registration status, track national team eligibility
- Collate and send player distance appeals where applicable
- Manage the Operations Management Application (IP).
- Assist with obtaining Staff paperwork, ensuring all new starters have a DBS, relevant certification, and qualifications prior to starting.
- Ensure every part-time member of staff receives a casual contract annually and every position is covered by a job description, with reporting lines, stored centrally.
- Update all databases: SRS and Staff Files
- Communicate with any staff who need badges/DBS renewing before expiry.
- Ensure all policies are clear, in date and transparent for audit.
- Collate the Academy monthly payroll
- First point of contact for the Academy, responsive for all Academy phone calls and emails.
- Liaise with the LFE on the Health & Safety Audit.
- Be available for either Saturday or Sunday, dependent on rota for match day coordination.
- Minute any meetings deemed relevant by Academy Manager.
- Deliver all Coach/Player/Parent Inductions.
- Commit to all Safeguarding and EDI requirements
- Line Manage Academy Operations Department.
- Manage Service Level Agreements within the Academy Organisation.
- Enhance Academy ‘business opportunities’
- Manage and oversee the Academy 1st team fixture ticket provision
Designated Safeguarding Officer role will be to;
- Working with others within the Club to create a positive, child-centred environment within the sport
- Manage referrals to children’s social-care services and the police
- Central point of contact for internal and external individuals and agencies
- Represent the organisation at external meetings related to safeguarding
- Raise and distribute all policy, procedures and resources throughout the organisation
- Advise on the organisation’s training needs and the development of its training strategy; provide safeguarding training where appropriate
- Manage cases of poor practice and abuse reported to the organisation – be the key administrator for the electronic management system
- Play a lead role in developing and establishing the organisation’s approach to safeguarding children and young people – a key role within the organisation
- Attend 1st team home fixtures when necessary giving safeguarding support as required by the Matchday Safety Officer
- Keep own knowledge and skills up-to-date Skills and abilities
- Observe Fixtures across all phases and give feedback to staff in a safeguarding capacity
- Commit to all PGAAC and Barnardos requirements
- Ensure safeguarding standards are met and maintained
- Play a lead role in maintaining and reviewing the club’s implementation plan/strategy for safeguarding and protecting children
- Ensure that Safer Recruitment requirements are met
- Commit to all EDI requirements across the club and academy
- Process all DBS Applications for mandatory staff across the Club and Academy
- Attend and contribute to AMT meetings
- Lead all safeguarding investigations
- Attend all EFL Area Safeguarding Meetings and commit to all necessary and associated training and courses
- Create and design pathways and transitions across all phases by supporting Player Care Lead